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Do's and don'ts on a Right of Way

A pipeline right-of-way can be an appealing spot for all kinds of activities. Some are used in municipal agreements as dog parks or play areas, and the cleared areas could be attractive to ATV’s or snowmobiles.

It can be easy to forget that a pipeline is operating below you, transporting the energy needed to heat homes and create the products we all use every day. That's why it is important to protect this critical infrastructure, which includes treating the right-of-way with respect.

If you would like to use or work on a ROW, it’s important to remember some basic guidelines to help keep you, the pipeline and your community safe. Here's some useful information to help you stay safe, and how to recognize and respond to a possible emergency situation.

Do you know what to do in case of a possible leak?

If you recognize any of the signs of a leak listed at the bottom of this page, you should follow these steps:

  1. Move away and upwind of the area, shutting off any machinery and avoiding use of any equipment or devices that could cause a spark.
  2. Call '911' as soon as you are in a safe location and describe the situation to the operator.
  3. Look for a nearby pipeline marker in a safe area for the pipeline operator's emergency contact number. TC Energy's emergency numbers can be found on our Contact page.
  4. Warn others to stay away and follow the instructions provided by the 911 operator.
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Do:

  • Respect the landowner – ensure you have permission to use the land
  • Keep to the edges of the ROW – above-ground infrastructure can be hidden by snow or vegetation
  • Report deep ruts, damaged signage or unusual activity to the pipeline operator

Don't:

  • Light fires or have open flame
  • Camp or park on the right-of-way
  • Dig, trench or uproot trees and brush without prior approval
  • Drive on, across or over the right-of-way without approval

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Trail Users

Want to use a right-of-way? For everyone’s safety:

  • Do not drive on, across or over the right-of-way without approval from the pipeline operator
  • Follow all instructions provided in your crossing agreement
  • No camping or fires
  • Report deep ruts, damaged signs or unusual activity
  • For questions or to request permissions or more information, contact us at:
Canada United States
1-877-872-5177 1-800-562-8931
crossings@tcenergy.com us_crossings@tcenergy.com

By following these guidelines, you can use the nearby right-of-way while ensuring the continued safe and reliable operation of the pipeline. If you ever see any unusual activity on the pipeline right-of-way, please contact the pipeline operator. Contact information can always be found on the nearest pipeline marker.

Life-saving information

Emergency contacts

United States

In case of emergency, click here for contact numbers

Contact our US crossings team:
1-800-562-8931
us_crossings@tcenergy.com

 

Landowner inquiries:
1-877-287-1782

General inquiries:
1-855-458-6715
Public_awareness@tcenergy.com

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Emergency contacts

Mexico

Call before you Dig:
01-800-111-3333

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